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PRIVACY NOTICE OPERADORA DE NEGOCIOS RORE S.R.L. DE C.V.

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    Your privacy and trust are very important to us, which is why we want to ensure that you know how we safeguard your integrity, privacy, and protection of your personal data. In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, we hereby extend this Privacy Notice to inform you of the type of personal data we collect from you, how we use and handle it, and with whom we share it.

    PERSON RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA.

     

     

    OPERADORA DE NEGOCIOS RORE S.R.L. DE C.V. (HOTEL EMILY, HOTEL CIROS, AND CHIP'S RESTAURANT), hereinafter referred to as the Data Controller, with registered address at Plaza Independencia s/n, CP 42000, Col. Centro. Pachuca, Hidalgo, is responsible for the processing of your personal data and the information collected from the owners, which is treated as strictly confidential.

    PERSONAL DATA

     

     

    The personal data collected consists of personal information about the owner, which may include, but is not limited to:

    • Name;

    • Marital status;

    • Federal Taxpayer Registry (RFC);

    • Proof of tax status;

    • SAT compliance opinion;

    • Unique Population Registry Code (CURP);

    • Date of birth;

    • Age;

    • Nationality;

    • Address;

    • Home phone number;

    • Cell phone number;

    • Email address;

    • Handwritten signature;

    • Photograph;

    • Position or job title;

    • Work address;

    • Employment references;

    • Information generated during the recruitment, selection, and hiring processes;

    • Job training;

    • Educational background;

    • Degrees;

    • Professional license;

    • Certificates;

    • Awards;

    • Entries into the country;

    • Departures from the country;

    • Length of stay in the country;

    • Immigration status;

    • Residence rights;

    • Insurance;

    • Repatriation;

    • Bank accounts and codes;

    • Afores;

    • Family references;

    • Information related to previous jobs;

    • Language skills;

    • Work history;

    • Computer skills;

    • Social security number;

    • Retirement fund administrator number (afore); and

    • Any other information related to the recruitment and selection process.

    In turn, the owner of the personal data is informed that, for security reasons, any person entering the premises of OPERADORA DE NEGOCIOS RORE S.R.L. DE C.V. and/or related entities may be videotaped by our security cameras.

    The images captured by the closed-circuit camera system will be used for your safety and that of our visitors, for the purpose of remotely monitoring the property and confirming any risk conditions in real time.

    SENSITIVE DATA

    OPERADORA DE NEGOCIOS RORE S.R.L. DE C.V will collect and process certain sensitive data. Sensitive personal data will be data that may reveal aspects such as racial or ethnic origin, present or future health status, genetic information, religious, philosophical, and moral beliefs, political opinions, and sexual preference. The Data Controller undertakes to treat sensitive personal data with strict security and confidentiality.

    PURPOSE OF PERSONAL DATA PROCESSING

    OPERADORA DE NEGOCIOS RORE S.R.L. DE C.V. and/or related entities will collect your personal data that is necessary for the integration of your file as our customer, sending quotes, identification, location, financial proposal for the requested service, review of the general terms and conditions for contract review, agreements, letters of response, preparation of invoices and collection follow-up, to arrange work meetings and send estimates, as well as to reconcile and authorize estimates, and in general, those strictly necessary to provide you with a personalized service according to your requirements.

    • Provision of accommodation services;

    • Provision of restaurant services;

    • Provision of catering services;

    • Provision of event organization services;

    • Provision of tourist and commercial services;

    • The performance of transactions and acts to be potentially entered into with “OPERADORA DE NEGOCIOS RORE S.R.L. DE C.V.”;

    • Conducting surveys of any kind;

    • Dealing with any matter arising from the relationship you may have with “OPERADORA DE NEGOCIOS RORE S.R.L. DE C.V.” or any of its subsidiaries;

    • The promotion of products, discounts, promotions, bonuses, contests, and advertising in general, offered by “OPERADORA DE NEGOCIOS RORE S.R.L. DE C.V.” or any of its subsidiaries;

    • The revisions and corrections required to update both personal data and this website for the greater knowledge of the owners, both for legal and security purposes;

    • Communication with its customers, suppliers, employees, or any other person to address any issue related to their personal data or this Privacy Notice;

    • The handling of any issue related to the information on this website;

    • The dissemination of information that “OPERADORA DE NEGOCIOS RORE S.R.L. DE C.V.” considers to be of interest;

    • Any other activity necessary for the fulfillment of the aforementioned purposes;

    • Contact via telephone, email, social media, Skype, or other forms of text and/or electronic messaging or any other means, for the purpose of providing notifications, repairs, promotions, bonuses, contests, and advertising in general offered by “ OPERATORA DE NEGOCIOS RORE SRL DE CV” or any of its subsidiaries; and

    • Personal data will be kept under the strictest confidentiality, and may not be used for any purpose other than those mentioned above, unless there is a change in this Privacy Notice.

    COLLECTION OF PERSONAL DATA.

    For the collection of personal data, we follow all the principles established by law such as lawfulness, quality, consent, information, purpose, loyalty, proportionality and responsibility.

    Personal data may be collected in various ways: you provide it to us directly at the facilities, by email, by telephone or through our website.

    LIMITATION ON THE USE AND DISCLOSURE OF PERSONAL DATA

    ““OPERATORA DE NEGOCIOS RORE SRL DE CV” has the necessary and sufficient security, administrative, technical and physical measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access or processing.

    MEANS TO EXERCISE THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION, IN ACCORDANCE WITH THE PROVISIONS OF THE FEDERAL LAW ON THE PROTECTION OF PERSONAL DATA HELD BY PRIVATE PARTIES.

    To access the personal data held by “OPERADORA DE NEGOCIOS RORE SRL DE CV” , as well as to rectify it if it is inaccurate or incomplete, or to cancel it or oppose its processing for certain purposes, that is, to exercise your ARCO rights (Access, Rectification, Cancellation and/or Opposition) , you must do so by sending a request directly via email to the following address: ********************

    How can you access, rectify or cancel your personal data or oppose its use?

    You have the right to know what personal data we hold about you, what we use it for, and the conditions of its use (Access) . You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification) . You have the right to request its deletion from our records or databases when you believe it is not being used appropriately (Cancellation). And you have the right to object to the use of your personal data for specific purposes (Opposition) . These rights are known as ARCO rights .

    To exercise any of your ARCO rights , you must submit the corresponding request through the human resources office.

    Regarding the procedure and requirements for exercising your ARCO rights , we inform you of the following:

    Through what means can the holder, and if applicable, their representative, prove their identity and the representative's legal capacity? Valid official photo identification and a power of attorney signed before two witnesses.

      1. What information and/or documentation must the application contain? Full name of the applicant, address for receiving notifications, telephone number, and email address.

      2. How many days will it take to respond to your request? 15 business days.

      3. How will we communicate the response to your request? In writing at the address indicated for receiving notifications and/or by email.

      4. In what media can the personal data that you request be reproduced? In writing or via email.

      5. To exercise ARCO rights, you may submit a written request containing the full name of the data subject, address for receiving notifications, email address, a simple copy of the data subject's current official identification with photograph, and, if applicable, a power of attorney signed before two witnesses, as well as the clarification, revocation, rectification, or modification you wish to make.

    Human resources office.

    Address: Plaza Independencia s/n CP 42000 Col. Centro. Pachuca, Hidalgo

    Telephone: 01 (771) 71 5.08.68

    Email: recursoshumanos@hotelemily.com.mx

    The contact details of the person or department responsible for handling requests for ARCO rights are as follows:

    Human resources office.

    Address: Plaza Independencia s/n CP 42000 Col. Centro. Pachuca, Hidalgo

    Telephone: 01 (771) 71 5.08.68

    Email: recursoshumanos@hotelemily.com.mx

    You may revoke any consent you have given us for the processing of your personal data. However, please note that we may not be able to fulfill your request or immediately cease processing your data in all cases, as we may be legally obligated to continue processing your personal data. Furthermore, you should be aware that, for certain purposes, revoking your consent will result in the termination of your relationship with us.

    To revoke your consent, you must submit your request through the following means:

    Human resources office.

    Address: Plaza Independencia s/n CP 42000 Col. Centro. Pachuca, Hidalgo

    Telephone: 01 (771) 71 5.08.68

    Email: recursoshumanos@hotelemily.com.mx

    Regarding the procedure and requirements for revoking your consent, we inform you of the following:

    1. Through what means can the holder and, if applicable, their representative, prove their identity and the representative's legal capacity? Valid official photo identification and a power of attorney signed before two witnesses.
    2. What information and/or documentation must the application contain? Full name of the applicant, address for receiving notifications, and email address
    3. How many days will it take to respond to your request? 15 business days
    4. How will we communicate the response to your request? In writing at the address you have indicated for receiving notifications.

    For more information about the procedure, we offer the following resources:

    Human resources office.

    Address: Plaza Independencia s/n CP 42000 Col. Centro. Pachuca, Hidalgo

    Telephone: 01 (771) 71 5.08.68

    Email: recursoshumanos@hotelemily.com.mx

    How can you limit the use or disclosure of your personal information?

    To enable you to limit the use and disclosure of your personal information, we offer the following options:

    Human resources office.

    Address: Plaza Independencia s/n CP 42000 Col. Centro. Pachuca, Hidalgo

    Telephone: 01 (771) 71 5.08.68

    Email: recursoshumanos@hotelemily.com.mx

    How can you find out about changes to this privacy notice?

    This privacy notice may be modified, changed or updated due to new legal requirements; our own needs related to the products or services we offer; our privacy practices; changes in our business model; or other reasons.

    We are committed to keeping you informed about any changes to this privacy notice via email.

    The procedure through which notifications about changes or updates to this privacy notice will be carried out will be made known to you by means of an email notice provided by you.

    To whom can you submit your complaints and reports regarding the improper handling of your personal data?

    If you believe that your right to personal data protection has been violated by any conduct of our employees or by our actions or responses, or if you suspect that the processing of your personal data violates the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, you may file the corresponding complaint with the INAI. For more information, please visit: www.inai.org.mx

     

    ACCEPTANCE OF THE TERMS

    By using the services, the user acknowledges having read, understood, and agreed to the terms outlined above. If the user does not agree to these terms, they should not provide any personal information or use the services.

    In case of any disagreement or complaint regarding the processing of your personal data, you can contact the National Institute for Transparency, Access to Information and Protection of Personal Data.